Reinstate a pass

POST /passes/{id}/reinstate

Requires the passes:reinstate permission.

Note

This endpoint only works for passes with inactive status. It cannot reinstate voided passes, which are permanently revoked; expired passes, which should use the Update pass expiry endpoint; or active passes, which are already active.

Use cases:

• Reactivating a member's passes when the member becomes active again
• Reactivating a loyalty pass that was deactivated after reaching maximum stamps
• Manually reactivating a pass that was previously set to inactive

Authorization

X-API-Key required

Parameters

Name	Location	Type	Required
id	path	string	Yes

Request Examples

curl -X POST "https://api.remypass.com/api/v1/public/passes/507f1f77bcf86cd799439011/reinstate" \
  -H "Accept: application/json" \
  -H "X-API-Key: YOUR_API_KEY"

Use Case Examples

Reinstate an inactive pass

Reactivates passes with inactive status. Cannot reinstate voided or expired passes.

curl -X POST https://api.remypass.com/api/v1/public/passes/507f1f77bcf86cd799439013/reinstate \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json"

Responses

Status	Description
200	Pass updated
400	Bad request. The top-level message explains what is invalid and, where applicable, the errors array contains structured field details.
401	Missing or invalid API key.
403	The caller is not allowed to access this resource.
404	Resource not found.
409	Event ticket capacity reached
429	Rate limit exceeded.
500	Server error.

200 Response Example

{
  "success": true,
  "message": "string",
  "data": {
    "passInstance": {
      "_id": "507f1f77bcf86cd799439013",
      "serialNumber": "string",
      "status": "active",
      "member": "string",
      "pass": "string",
      "recipientName": "string",
      "recipientEmail": "user@example.com",
      "expiryDate": "2026-01-01T12:00:00.000Z",
      "issuedAt": "2026-01-01T12:00:00.000Z",
      "walletUrls": {
        "apple": "string",
        "google": "string"
      },
      "maxUses": 1,
      "usesRemaining": 1,
      "redeemedCount": 1,
      "lastRedeemedAt": "2026-01-01T12:00:00.000Z",
      "passType": "generic",
      "customFields": {},
      "eventTime": "2026-01-01T12:00:00.000Z",
      "eventName": "string",
      "seatInfo": {
        "seat": "string",
        "section": "string",
        "row": "string",
        "gate": "string"
      },
      "recipientTitle": "string",
      "voided": true,
      "voidedAt": "2026-01-01T12:00:00.000Z",
      "isNonMemberTicket": true,
      "currentStamps": 1,
      "lifetimeStampsEarned": 1,
      "lastStampUpdate": "2026-01-01T12:00:00.000Z",
      "createdAt": "2026-01-01T12:00:00.000Z",
      "updatedAt": "2026-01-01T12:00:00.000Z",
      "membershipManaged": true,
      "memberMembershipId": "string"
    },
    "message": "string"
  }
}

Response Fields

Field	Type	Description	Attributes
success	boolean
message	string
data	object		Show child attributes passInstance: object Show child attributes _id: string serialNumber: string status: active, inactive, expired, void member: string or object Show child attributes _id: string title: Mr, Ms, Mrs, Miss, Sir, Madam, Dr, Rev — Optional member title or honorific. name: string — Member full name. firstName: string — Member first name. lastName: string — Member last name. email: string (email) — Member email address. Used for pass delivery emails when a pass is issued. address: object contactPreferences: object — Optional marketing communication preferences. Essential service communications are unaffected. memberId: string — External or organisation-defined member identifier. memberSince: string (date-time) — Date the member joined. Defaults to the creation date when omitted. type: Member, Visitor — Member category. Defaults to Member when omitted. status: active, inactive — Member account status. Defaults to active when omitted. location: string — Member location or branch. phone: string — Member phone number. dateOfBirth: string (date-time) — Member date of birth. gender: male, female, other, prefer_not_to_say — Member gender. notes: string — Internal member notes. flagged: boolean — Whether the member is flagged for staff attention. flagNote: string — Optional note shown when the member is flagged. customFields: object — Organisation-defined custom field values keyed by custom field key. Use customFields only for fields configured by the organisation; use first-party fields such as phone, dateOfBirth, gender, and notes at the top level. passes: array of object — Pass wrappers included by member list and lookup endpoints createdAt: string (date-time) updatedAt: string (date-time) walletSummary: object — Included on member list responses photo: string — Stored member photo URL linkedMemberGroupId: string pass: string or object Show child attributes _id: string name: string description: string type: generic, eventTicket, loyalty approved: boolean design: object — Visual design settings used when rendering Apple Wallet and Google Wallet passes. loyalty: object — Loyalty pass configuration. Present for loyalty pass templates. recipientName: string recipientEmail: string (email) expiryDate: string (date-time) issuedAt: string (date-time) walletUrls: object Show child attributes apple: string (uri) google: string (uri) maxUses: integer — Maximum number of successful scans allowed for an event ticket. Defaults to 1 for tickets issued before multi-use support or when omitted. usesRemaining: integer — Remaining successful scans available on an event ticket. redeemedCount: integer — Number of successful event ticket redemptions. lastRedeemedAt: string (date-time) — Timestamp of the latest successful event ticket redemption. passType: generic, eventTicket, loyalty customFields: object eventTime: string (date-time) eventName: string seatInfo: object Show child attributes seat: string section: string row: string gate: string — Optional event ticket gate recipientTitle: string voided: boolean voidedAt: string (date-time) isNonMemberTicket: boolean currentStamps: number lifetimeStampsEarned: number lastStampUpdate: string (date-time) createdAt: string (date-time) updatedAt: string (date-time) membershipManaged: boolean — Included within member lookup pass wrappers memberMembershipId: string — Managing membership _id, when included in a member lookup pass wrapper message: string