Event and ticket events

Event webhooks cover the event itself, individual attendee registrations, and ticket orders. Use the related IDs in each snapshot to connect them. A pending order is separate from confirmed fulfilment; free registrations also emit confirmation events.

Ticket check-ins are emitted once per successful redemption scan. Rejected scans only produce scan.created.

Event

Event	When it is sent
event.created	The resource is created
event.updated	Public resource fields change
event.published	The event enters published status
event.unpublished	The event leaves published status
event.visibility_changed	The event audience or unlisted visibility changes
event.cancelled	The resource is cancelled
event.deleted	The resource is deleted

Event registration

Event	When it is sent
event_registration.created	The resource is created, including pending checkout or payment records
event_registration.confirmed	The registration or order becomes active after fulfilment
event_registration.updated	Public resource fields change
event_registration.cancelled	The resource is cancelled
event_registration.checked_in	A ticket is successfully redeemed

Event order

Event	When it is sent
event_order.created	The resource is created, including pending checkout or payment records
event_order.confirmed	The registration or order becomes active after fulfilment
event_order.cancelled	The resource is cancelled
event_order.payment_succeeded	A payment succeeds
event_order.payment_failed	A payment fails
event_order.refund_created	An individual refund is created
event_order.refund_succeeded	An individual refund succeeds
event_order.refund_failed	An individual refund fails or is cancelled by the provider

Example payload

This example illustrates event_registration.confirmed. Available fields depend on the resource and the action.

{
  "id": "evt_example",
  "event": "event_registration.confirmed",
  "timestamp": "2030-05-01T18:00:00.000Z",
  "organisation_id": "507f1f77bcf86cd799439010",
  "schema_version": "1",
  "source": "admin",
  "data": {
    "event_registration": {
      "id": "507f1f77bcf86cd799439011",
      "company": "507f1f77bcf86cd799439010",
      "event": "507f1f77bcf86cd799439011",
      "order": "507f1f77bcf86cd799439011",
      "member": "507f1f77bcf86cd799439011",
      "status": "active",
      "paymentStatus": "paid",
      "amountPaid": 1500,
      "currency": "gbp"
    }
  }
}

See delivery and security for the shared envelope, signature verification, retry behavior, and delivery guarantees. Use subscription management to preview sample data for every supported event and send test deliveries.